Claims management

CVS partners with specialist claims management companies who have a wealth of knowledge and expertise in this area. All the individuals handling your claims have the requisite skills, experience and professional qualifications to maximise service delivery and encourage ownership. They are able to demonstrate proven cost savings for our customers and their service elements include:

  • Own damage / total loss
  • Third party property damage
  • Third party personal injury
  • Uninsured loss recovery

Technical Claims Team

  • Deals with all split liability cases and negotiated quanta.
  • Makes liability decisions on pursuing contentious issues to litigation.
  • Makes liability decisions on defending contentious issues from litigation.
  • Makes economic decisions on pursuing untraced and uninsured third parties for outlay recovery.

Defence Claims Team

Defends, negotiates and settles incoming claims on fault cases according to the customer’s preference i.e. for Personal injury – Rehabilitation over compensation or vice-versa.