Alternatively, please send a covering letter and CV to HR Department, Complete Vehicle Support, Park House, Chantry Court, Sovereign Way, Chester, CH1 4QN
|Customer Services Representative
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Based from our Head Office in Chester and led by the Management Team with of over 45 years combined industry experience, Complete Vehicle Support are a specialist accident & repair management business providing market leading solutions to insurers, brokers, corporate fleets, motor manufacturers and third party claim administrators.
Unlike many ‘Accident Management’ providers we are NOT a non-fault organisation after credit hire or personal injury claims. We ensure repair costs, any replacement vehicle costs & vehicle off road times are closely controlled and kept to a minimum. We integrate with our customer’s own internal procedures and / or work with key suppliers to provide a complete ‘one stop shop’ solution.
Supported by leading edge online technology our customers and individual drivers benefit from real-time status updates and bespoke management reports at the touch of a button.
CVS ensures they keep all parties fully informed…
A Swift and seamless reporting process either via a single point telephone number or on-line via a secure internet portal
CVS operates a national network of over 140 approved car & light commercial repairers who have been carefully selected and are strategically placed across the UK. Our repairers have a combination of insurance company or motor manufacturer approvals and have either obtained or are working towards BSi Kitemark PAS 125.
A key to the success of this service is early and ongoing contact with the third party. Therefore, the information gathered at FNOL stage is vital.
CVS takes a proactive approach to all contact with the third party including the ‘sale’ of the scheme and adoption of the case to ultimately:
Complete Vehicle Support is the UK’s foremost provider of repair service to Insurance, Brokers, TPA’s and Fleet operators. Based in Chester our team has well over 75 years combined experience in delivering a high standard with a focus on quality and integrity. We focus on key areas such as cost, vehicle off road times and work with all our partners to deliver a bespoke solution that delivers.
We focus on ensuring that our supplier partners can deliver repair services based on all types of vehicles from standard passenger cars, commercial and specialist vehicles. This also includes a full network with electric vehicle capability and taking into consideration modern repair methods.
We take an honest, transparent, and ethical approach to everything we do and have the following guiding values.
We are always looking for talented individuals to join our team – please forward your CV to email@example.com