Five Ways Third-Party Intervention Cuts Costs
For Fleet Managers, insurers and claims professionals alike, cost control remains one of the most persistent and complex challenges within incident management, particularly as claim lifecycles become more fragmented and external influences continue to shape outcomes from the earliest stages. While much attention is often placed on repair efficiency and internal claims processes, one of […]
What Are the Key Challenges Facing Public Transport Fleets and How CVS Can Help Solve Them?
For Fleet Managers and Fleet Insurance Managers operating within public transport, performance is measured by route reliability and passenger satisfaction, as well as by how effectively incidents are managed, how quickly vehicles return to service and how confidently costs, compliance and operational risks can be controlled across highly visible and time critical environments. For public […]
How Does Working with A Repair Management Company Improve Operations for Fleets?
As fleet sizes grow, vehicle technology evolves and service expectations increase, the role of repair management is becoming more central to insurance operations and is today seen as a strategic capability which directly influences vehicle availability, financial performance and stakeholder confidence, rather than the administrative support function it once was. Yet, while many discussions still […]
How Do Motor Claims Change During the Festive Season?
As the festive season approaches and the UK experiences a noticeable shift in travel patterns, road conditions and consumer activity, the landscape of motor claims begins to transform in ways that challenge operators across commercial transport, coach services and van-based delivery networks. What may appear from the outside to be a simple increase in movements […]
The Future of UK Public Transport: How Repair Management Will Need to Adapt
As the UK works towards a greener, cleaner, and more connected future, the role of public transport has never been more prominent, and for bus and coach operators in particular, the coming years bring both significant opportunity and meaningful challenge. From the adoption of electric and alternative fuel vehicles, through to the integration of intelligent […]
Debunking 5 Common Myths About Repair Management
When a vehicle is damaged in a collision, whether it belongs to a national fleet, a regional bus operator or a single-vehicle enterprise, it can feel as though a hundred different moving parts suddenly need to align. From first notification of loss (FNOL) and arranging recovery, through to negotiating with insurers and ensuring repairs are […]
Do People Trust Accident Management Companies?
When a road traffic accident happens, it can be stressful, time-consuming and disruptive, especially for public transport operators and fleet managers, and so in an effort to ease these burdens, many organisations turn to accident management companies (AMCs) to step in and help drivers with claims handling, recovery, replacement vehicles and repairs, and even to […]
The Impact of The UK’s Weather on Public Transport
The weather in the UK is notoriously unpredictable. One minute we can be facing torrential downpours and gale-force winds, and the next we could be gearing up for scorching summer heatwaves. No season is without its challenges, and for public transport operators, particularly those running coach fleets, rail replacement services and local bus networks, this […]
Can Insurers and Repairers Work Together to Navigate Seasonal Trends?
Seasonal trends in the automotive repair and insurance industry are nothing new, and whether it’s the icy roads in winter increasing the number of incidents, through to summer holidays bringing a slowdown in activity, both insurers and repairers face distinct pressures at different points in the calendar. But the real question isn’t about whether these […]