Fleet operators and insurers face daily challenges that go far beyond managing accidents and repairs, whether that’s from vehicle downtime and cost control to driver safety and service continuity. Day in, day out, the demand on businesses is varied and ever-changing, and that’s why here at CVS, we believe that flexibility isn’t just an advantage – it’s essential.
If the automotive landscape has taught us anything, it’s that a one-size-fits-all approach simply doesn’t work anymore when it comes to managing fleets and insurance claims, and today, businesses need a service that can adapt to different circumstances, ensuring that every vehicle, claim and repair is handled in the most efficient way possible.
At CVS, we completely understand this, and we appreciate that no two businesses are the same. In fact, this is why we offer a varied service designed to meet the diverse needs of fleets and insurers alike.
Each fleet has vastly different requirements, and insurers operate with unique policies, pricing structures and claims processes too, so without a varied and flexible service offering, businesses can run the risk of:
- Increased costs; as when services aren’t tailored, companies end up paying for solutions that don’t fully meet their needs.
- Longer vehicle downtime; as a rigid approach to repair management can cause unnecessary delays, keeping vehicles off the road for longer.
- Poor customer experience; whether it’s an insurer handling a claim or a fleet manager needing a vehicle back in service, a lack of flexibility can result in frustrated customers and operational inefficiencies.
- Or missed opportunities for cost savings; as without a service that adapts to different fleet sizes, vehicle types and operational requirements, businesses may not fully optimise their repair and claims processes.
At CVS, we’re here to help, by providing tailored solutions that allow fleets and insurers to manage their operations in the most effective way possible and offering a varied service which allows fleets and insurers to have access to a suite of solutions that can be tailored to meet their specific needs.
Here’s how we do it:
We offer a nationwide repair network for all vehicle types
Our UK-wide network of independent repairers cover everything from cars and commercial vehicles to HGVs and electric fleets, and with over 200 strategically placed repair centres and an 84% EV/hybrid repair capability, we ensure that every business has the right repair solution available, no matter the vehicle type.
We tailor our cost-controlled repairs
As uncontrolled repair costs can quickly spiral, impacting insurer reserves and fleet budgets, our cost-controlled repair solutions ensure transparency, accuracy and efficiency in every estimate and repair.
Plus, through detailed MI reporting and real-time tracking, we provide full visibility which help businesses make informed decisions while avoiding unnecessary expenses.
We offer end-to-end repair management
From minor repairs to major accident damage, our approach ensures that every job is handled correctly, and we streamline the repair process to reduce delays by working with insurers, fleets and repairers to get vehicles back on the road in the safest, quickest and most cost-effective way possible.
We provide seamless communications and reporting
We know that staying informed is critical for both insurers and fleet managers, so our real-time tracking and detailed reporting has been built to allow businesses to monitor repair progress and ensure complete transparency throughout the process.
Our service has been designed to work for you
Unlike traditional claims management providers, we don’t get caught up in lengthy liability disputes or credit hire negotiations. Instead, we focus purely on ensuring repairs are completed efficiently, correctly and at the right cost.
So, whether you’re an insurer looking for a repair partner or a fleet needing a smarter approach to vehicle repairs, our service is designed to fit your needs, not the other way around.
Why do fleets and insurers need a service that adapts?
A varied service is about ensuring that businesses can operate efficiently, reduce costs, and provide a high-quality service to their customers, and here at CVS, we believe that the right service provider should be able to:
- Handle all vehicle types with ease, whether a fleet consists of cars, HGVs or EVs, repair solutions should be readily available.
- Offer flexible, cost-effective repairs so that insurers and fleets shouldn’t have to worry about inflated repair costs or unnecessary add-ons.
- Ensure minimal downtime as the longer a vehicle is off the road, the higher the operational cost.
- And provide data-driven insights such as visibility into repair trends, costs and claim performance to help businesses optimise their processes.
Luckily, these exact principles are exactly what we’ve built our services around here at CVS, which allows us to not just offer any old service, but the right service, for each individual business.
No two businesses are the same, so why settle for a service that doesn’t adapt?
At CVS, we focus on delivering tailored solutions that put flexibility, cost control and efficiency at the heart of everything we do.
It’s our job to make sure that every one of our partners have the flexibility they need to keep their fleets moving and their costs under control, and with our expertise, partners can trust that repairs are handled seamlessly, allowing them to focus on their core business while we take care of the details.
After all, we’re here to deliver the service you need, the way you want, with enhanced controls and reporting throughout – simple.
To find out more about partnering with CVS, contact us today via our website, calling 0333 3609525 or emailing: [email protected]
